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Find answers, step-by-step guides, and get in touch with our team.
Getting Started
Follow these steps to set up your account and start automating.
Create your account
Sign up and complete the onboarding wizard to configure your workspace.
Connect a channel
Link your Instagram, Messenger, or WhatsApp account to start receiving messages.
Configure your AI agent
Set the tone, instructions, and knowledge base so your agent replies the way you want.
Go live
Enable auto-reply and let your AI agent handle conversations 24/7.
Connecting Channels
Step-by-step guides for each supported messaging channel.
AI Agents
Configure your AI agent to handle conversations automatically.
Setting up your AI agent
Navigate to Agents in your dashboard.
Create a new agent or edit the default one.
Write clear instructions describing how the agent should respond.
Upload knowledge base documents (PDFs, text) to give your agent context.
Test the agent in the preview chat before going live.
Best practices
- Be specific in your instructions — tell the agent what to do and what not to do.
- Keep knowledge base documents concise and up to date.
- Review conversation logs regularly and refine instructions based on real interactions.
Bring Your Own Key (BYOK)
Use your own OpenAI or other provider API key for full control over AI costs.
Bring Your Own Key (BYOK)
Go to Settings > API Keys in your dashboard.
Enter your API key from OpenAI, Anthropic, or another supported provider.
Your key is encrypted and stored securely — we never see it in plain text.
All AI requests from your agents will use your key instead of ours.
Booking System
Let your AI agent schedule appointments directly from conversations.
How it works
Growth & Business plansWhen a customer asks to book an appointment, your AI agent checks availability and creates a booking — all within the chat.
- Automatic availability checking
- Customizable time slots and durations
- Confirmation and reminder notifications
- Calendar sync (Google Calendar)
- Reschedule and cancellation support
- Timezone-aware scheduling
Configuration steps
Go to Bookings in your dashboard.
Set your available hours and time slots.
Configure booking duration and buffer time.
Connect your Google Calendar for sync.
Enable booking in your agent's instructions.
Frequently Asked Questions
Contact Us
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